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Broad Compatibility: Our modules are rigorously tested to meet or exceed OEM specifications, ensuring they work seamlessly with major server brands (e.g., Dell, HPE, Lenovo). 
Performance Assurance: Each module is engineered for optimal speed, stability, and efficiency on a wide range of server configurations. 
Easy Verification: Use our online compatibility tool or consult our support team to confirm the perfect match for your exact server model. 

Online Search Tool: Access our interactive configurator; simply input your server brand and model.
Expert Assistance: If you’re unsure or have a custom setup, reach out to our technical support for personalized guidance.
Data Sheet & Specs: Check the specs on our product listings or data sheets for details on capacity, speed, and ECC requirements.

Check Compatibility: Verify that the memory type (e.g., DDR4, DDR5) and form factor align with your server’s requirements.
Review Server Manual: Consult your server’s configuration guide to ensure you’re following the recommended DIMM population guidelines. In particular, avoid mixing different module types (e.g., RDIMMs and LRDIMMs).
Update Firmware/Bios: An outdated BIOS or firmware can cause recognition issues—always update to the latest version.
Reseat Modules: Power down, remove and reseat the modules firmly, then power back up.
Contact Support: If you’re still encountering issues, reach out to our technical support for further troubleshooting steps.

Select the products you need. If a price isn’t shown, still you can add the product to your order.

We’ll review your order and send a formal quote with pricing and lead times.

– Customers approve the quote and pay through the Customer Portal.
– Payment methods: Bank transfer, PayPal, or credit cards.

Once payment is received, we process and ship your order based on the lead times provided in the quote.

For products with listed prices, lead times are shown on each product page. Quoted items will have lead times specified in the quote.

Yes. Delivery times and costs vary based on location and shipping method.

Warranty Terms: Listed on each product page and included in your quote.
Claims Process: If you experience an issue covered under warranty, contact our support team with your order details.
Exclusions: Warranty does not cover damage from misuse, improper installation, or unauthorized repairs.

Initiate Return: Contact our support team with your order number and reason for return.
Return Authorization: We’ll issue an RMA (Return Merchandise Authorization) number if your return is approved.
Prompt Refund/Replacement: Once we receive and inspect the item, we’ll process your refund or send a replacement promptly.

Consult Your Server Manual: Always refer to the manufacturer’s manual for DIMM population guidelines and safety information.
Follow Proper Installation Steps: Power Off the server and unplug all cables.
Wear ESD Protection such as a wrist strap, and work on a grounded surface to avoid static damage.
Locate DIMM Slots per your server’s service manual, ensuring the slots are clean and free of debris.
Follow DIMM Population Order (for example, matching DIMM types and not mixing RDIMMs with LRDIMMs).
Firmly Insert the modules until they click into place. Avoid excessive force.
Reassemble & Reconnect power, then verify the new memory configuration in the BIOS.
Perform Basic Troubleshooting: If your server doesn’t recognize the memory, reseat the DIMMs, update your BIOS/firmware, and ensure compatibility with your server’s specs.
Contact Support: If issues persist, our technical team is available to assist with further diagnostics and solutions.